Privacy Policy
Last updated: 9 September 2026
Traquair Homes (ABN 86 648 790 809) respects your privacy and is committed to handling your personal information responsibly.
Information we collect
We may collect personal information that you provide when you:
contact us or submit an enquiry;
complete our New Home Questionnaire;
subscribe to our newsletter;
request information about our building services; or
otherwise communicate with us.
This may include your name, email address, telephone number, address, property or land details, building preferences, anticipated budget and other information relevant to your enquiry.
Our website may also collect technical information such as your IP address, browser type, device information and website activity through cookies and analytics services.
How we use your information
We may use your information to:
respond to enquiries;
assess and discuss your building requirements;
prepare for consultations, proposals or quotations;
provide and improve our services and website;
send newsletters or marketing communications where you have consented;
maintain business records; and
comply with our legal obligations.
You can unsubscribe from marketing emails at any time using the link provided in the email or by contacting us.
Disclosure of information
We may share information with trusted service providers that assist us with website hosting, email marketing, analytics, administration and professional services.
Some providers, including Squarespace, Mailchimp and analytics or social-media platforms, may process or store information outside Australia. Their handling of information is governed by their own privacy policies.
We do not sell your personal information.
Cookies and third-party services
Our website may use cookies and similar technologies to operate correctly, understand website traffic and improve your experience. Embedded content, such as Instagram posts, may also allow third-party platforms to collect information about your interaction with the website.
You can restrict cookies through your browser settings, although this may affect some website functions.
Storage and security
We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. However, no online transmission or storage system is completely secure.
We retain personal information only for as long as reasonably necessary for our business or legal requirements.
Access and correction
You may contact us to request access to the personal information we hold about you or ask us to correct inaccurate or outdated information. We may need to verify your identity before processing your request.
Privacy enquiries and complaints
If you have a privacy question, request or complaint, please contact:
Traquair Homes
Email: admin@traquairhomes.com
ABN: 86 648 790 809
QBCC licence: 15268952
We will take reasonable steps to investigate and respond to privacy complaints.
Changes to this policy
We may update this Privacy Policy occasionally. The current version will be published on this website with its latest revision date.